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Information for Patients

UCB Cares. Inspired to Care

Patients should never feel alone or left with unanswered questions about medications they have been prescribed.  UCB Cares is committed to helping customers find answers to the questions they have and ensuring they receive the respect and care they deserve.


When you contact UCB Cares, you will interact with specialists who are caring, ready to listen, and prepared to help. We are compassionate and informed professionals who are trained to help you find the answers you need. UCB Cares is inspired to care, about you.

I Have Questions about a UCB product

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If you have questions or concerns about any UCB product, or if you're experiencing a side effect or product quality issue, UCB Cares is prepared to provide assistance or additional information.

I Need Help Paying for My Medicine

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Finding a way to pay for your medicine can be a difficult hurdle to overcome. UCB is committed to ensuring patients who need our medications can access them. 

I Want to Find Out About Clinical Trials

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To determine if a new therapy will be effective, clinical trials are conducted with patients. UCB Cares can help you find relevant  clinical trials and determine whether you are eligible to enroll.

I Want to Connect with Others Like Me

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It's easy to feel alone in your journey. Sometimes you just need information or wish to talk to others who have had similar experiences. Support is out there, and UCB Cares can help.

Call us at 1-844-599-CARE (2273) or email us for more information.
Visit for even more information on the support UCBCares provides.